Chief Marketing Officer
Stride Bank
Lindsey Ogan is the Chief Marketing Officer for Stride Bank, the banking engine behind iconic brands like Chime, Lyft, Affirm, and Stash, among others. She has over a decade of experience in growth marketing and revenue optimization roles, and in 2021, she was recognized by American Banker as one of the nation’s 15 Most Powerful Women in Banking under the age of 40.
In her role at Stride, her team is responsible for designing and scaling revenue strategies across the bank’s divisions and lines of business to increase market share, margin, and brand value. This is accomplished by aligning the disciplines of innovation, product management, marketing, and analytics. She operates as a cross-functional catalyst, breaking down silos and orchestrating processes across functional teams to execute more effective and efficient strategies in key growth areas.
Community banks have always won on trust, relationships, and local relevance—but in 2026, those advantages are being tested by a new generation of competitors. Neobanks, big tech platforms, and embedded finance players are redefining what “good banking” looks like: instant, personalized, always-on, and increasingly invisible. Meanwhile, customers still crave human guidance—especially small businesses, families, and underserved communities navigating economic uncertainty.
This panel explores how community banks can evolve the customer experience without abandoning the relationship-based model that makes them essential. We’ll discuss what personalization really means in a digital context, how banks can deepen engagement across channels, and what it takes to differentiate on brand and trust in an era where switching is frictionless. The conversation will also focus on financial inclusion as both a mission and a growth strategy—along with practical ways to deliver value-added services like advisory, cash flow tools, and small business support that go far beyond traditional products.
Join the forward-looking discussion on how community banks can remain indispensable—not by trying to out-tech the giants, but by combining digital excellence with community-first impact, including: